
You Spoke, We Listened: Your Lucy’s Dressings Survey Results
At Lucy’s Dressings, we believe good communication is just as important as good food. That’s why we asked you, our wonderful customers to take a quick survey and let us know how you prefer to hear from us, what content you enjoy, and when you’re most likely to tune in.
We had a fantastic response, and we think it's only fair to share the results with you. Here’s what you told us…
🛒 Where Do You Usually Buy Lucy’s Dressings?
- Farmshops and Delis
- Ocado
- Lucy’s Dressings Website
We’re thrilled to see so many of you are supporting your local farmshops and Delis, but are also buying direct from us.
🧴 How Often Do You Use Our Products?
- Occasionally
- A few times a week
- Weekly
Whether it’s a weeknight salad or a special weekend meal, we’re so happy to be part of your routine.
💡 What Content Would You Like to See?
You told us your top three content preferences:
- Special offers and discounts
- New product launches
- Quick & easy recipe ideas
Watch this space—there’s plenty of tasty inspiration and exciting news coming your way.
📬 How Do You Prefer to Hear from Us?
76.3% of you prefer to hear from us via email, followed by Facebook and Instagram.
We’ll continue to prioritise email for product news, recipes, and exclusive offers.
📆 How Often Should We Stay in Touch?
- Email: "Only when there’s something new or exciting" and "Monthly" were the top answers
- Social Media: Most of you prefer seeing updates once a week
Good to know—we’ll keep things fresh but never overwhelming.
⏰ When Do You Usually Check In?
The most popular times to read our emails and check social media were:
- Mornings (6am–11am)
- Lunchtimes and evenings
We’ll make sure to schedule our updates so they reach you when it suits you best.
💛 Thank You!
To everyone who filled in the survey, thank you so much! Your feedback helps us improve what we do and how we do it.
Keep your eyes on your inbox for tasty updates from the Lucy’s Dressings team.